This article was originally published on Built In by Justine Sullivan, based on an interview with Airwallex Senior Sales Manager Cainen Gerety.
The most successful sales teams are fueled by two things: camaraderie and career growth.
Sales is truly a team effort, driven by professionals who are eager to share strategies, cheer each other on and ensure everyone is aligned around common goals.
That’s why unified payments and financial platform provider Airwallex’s sales team members work together all the time, even when they’re striving for individual career growth. According to Senior Sales Manager Cainen Gerety, the company supports sales team members in different ways, such as skill-building sessions, mentorship and AI-enabled resources that help reduce administrative work.
“The goal is simple: Give you the context, coaching and practice to do good work, then keep getting better at it,” Gerety said. Below, Gerety shares what it’s like to grow on the Airwallex sales team while driving business success.
What’s it like to work on the sales team at Airwallex?
On Airwallex’s U.S. SME and growth team, I help cross-border companies eliminate financial friction across payments, global accounts and spend. You’re expected to deeply understand how businesses operate and partner with product, operations, risk and tech to build practical solutions. We don’t just put a software dashboard on top of old bank technology. We built the actual global financial infrastructure, the underlying plumbing, from scratch. Owning this core engine lets us solve complex cross-border bottlenecks for scaling SaaS, travel and service businesses without the delays of traditional banks. You aren’t handed a rigid script. Account executives have the authority to write regional playbooks, shape territory strategies and test what works. You get the pace of an emerging market, backed by a product serving 600,000+ companies globally. Success here is a team effort. You’ll learn quickly by staying close to the deal and the customer. Peers help you sharpen your judgment, ensuring the solution works long beyond the close. At the forefront of fintech and AI, we offer real velocity, room to grow and competitive compensation for builders who own their outcomes.
“At the forefront of fintech and AI, we offer real velocity, room to grow and competitive compensation for builders who own their outcomes.”
What does career growth look like for sales employees on your team?
Career growth here is tied to the impact you have and the ownership you take. For high performers, moving into leadership or a senior individual-contributor role is one of the routes you can take. SDRs can move into AE or CSM roles, while SME and startup AEs can take on mid-market and enterprise work. AEs can also move into account management or partnerships.
Growth is about more than a title. As your scope grows, so does the complexity of the work. Senior sellers partner with solution engineers on technical opportunities, including API integrations, to make sure customers are set up for success. They can also build playbooks, lead strategic projects and develop expertise in a vertical such as e-commerce or travel.
We support that progression with regular one-on-ones, skill-building sessions and mentorship from experienced sellers and leaders. You’ll get practical feedback on live opportunities and work with your manager to map the skills and experience needed for your next move. The path won’t look the same for everyone, but strong performance and ownership can open new opportunities.
What training, coaching or resources help sales employees succeed and advance?
We move quickly, but we don’t leave you to figure everything out alone. Onboarding starts with structured training led by our local enablement team. You’ll learn who we serve, how our products solve customer problems and the prospecting motions that work. You’ll work through real case studies, complete relevant product training and have an onboarding buddy to help you get up to speed.
The support continues once onboarding ends. Team enablement sessions cover practical sales skills and product updates, while regular one-on-ones with your manager focus on the opportunities in front of you and the skills you want to build. Managers also work alongside sellers on early and complex opportunities, so coaching is tied to real customer conversations.
You’ll also have access to sales tools and AI-enabled resources that help reduce administrative work and keep more time focused on customers. Quarterly commercial kickoffs bring the team together for hands-on workshops, product training and time to learn from one another. The goal is simple: Give you the context, coaching and practice to do good work, then keep getting better at it. Airwallex is hiring, you can check out our open roles here.
