About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

The role:

The Strategy & Operations Senior Manager is a pivotal role that will work both deeply and cross-functionally to drive the entry and growth of Airwallex, one of the world’s top payment technology companies, in the dynamic Japan market. Reporting to the Country Manager, Japan, you will work closely with the commercial and operations across a wide range of responsibilities surrounding the company’s development in Japan.

Your key responsibilities will include:

Strategy: Size, define and map the market; develop our understanding of key verticals, competitors, ideal customer profiles, compelling use cases, and revenue projections;

Project management: Work collaboratively with local and international cross-functional teams to lead and drive our go-to-market in Japan, including 

Operations: Work closely with the operations team to ensure seamless onboarding experience for our customers;

Process improvement: Adapt existing processes from other regions to help scale lead generation and commercial activities;

Product launch and enhancements: Identify product market fit in the market for product launch and collate feedback and define a prioritized list of product enhancements to help drive growth in the market;

The ideal candidate will be:

• A strategic thinker and analytical in their approach to developing strategies;

• Success-oriented and hold yourself accountable for delivering key outcomes;

• Consistently “going the extra mile” in your work;

• Able to work collaboratively with people at all levels and across functions and cultures;

• Able to synthesize and communicate in a simple but effective manner;

Skills and experience you will bring;

• 7+ years of experience, including experience with top-tier strategy/management consulting firms;

• Experience working in international teams across different time zones and possess strong stakeholder management;

• Native Japanese and Business level English is required;

• Rigorous analytical and problem solving skills essential;

• Strong sense of ownership and desire to shepherd sprawling projects from end to end;

• Commercial acumen, including ability to create commercial proposals;

• Self-starter that can identify and prioritize opportunities to focus on;

• Excellent written and verbal communication and presentation skills;

• Start up, technology, financial services and/or experience in a high growth environment is advantageous;

• Experience studying or working in an international context would be an advantage;

• Bachelor’s degree or equivalent; MBA a plus.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.