About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You’re humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers’ needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

What you’ll do

The Developer Experience team exists to build a world-class developer experience for Airwallex’s global customer base. Finding and building elegant solutions to helping developers navigate and build in a deeply complex space will be key to success. The successful candidate will need to work closely with product and engineering teams across all of the financial products and services we support, along with partners from key support functions. Importantly, having a deep appreciation for our customers’ business will ensure the team’s ongoing success.

This role can be based in Singapore, Melbourne or Sydney

Responsibilities:

• Support and manage all domains related to our Client API, including SDKs, Product Documentation, Webhooks, Simulation APIs, and developer portal tools.

• Advocate for and engage with the developer community, driving developer advocacy and growth.

• Oversee the entire developer lifecycle, including UX and workflow optimization.

• Contribute to product management, including go-to-market strategies, product design, planning, and development.

• Communicate product strategy effectively to both technical and non-technical stakeholders.

• Analyze complex problems with attention to detail, using data and first-principle insights to guide decisions.

• Demonstrate ownership and drive to rapidly implement ideas and solutions.

• Collaborate effectively in cross-cultural and cross-functional teams.

• Balance user needs with commercial strategy to drive meaningful product growth.

• Engage in technical discussions and architectural planning with engineering teams.

• Apply hands-on experience in online payments or similar B2B domains with high conceptual complexity.

Who you are

• 8 + years of overall professional experience.

• Bachelor’s Degree in Engineering, Computer Science, or another STEM discipline.

• Experience in product management, ideally within Developer Experience or highly technical fields

• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences

• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights

• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time

• Ability to thrive in cross-cultural and cross-functional teams

• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.