Director, Visual Design

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Director, Visual Design

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

We are currently seeking a Director of Visual Design who embodies ownership, craftsmanship, and product thinking to lead our multidisciplinary team of Visual Designers. They will be working on strategic, high-impact projects focusing on creating innovative designs that tell our story and educate customers.

The Role:

In this role you will spend 50% of your time working hands-on with the team on strategic and impactful projects, while the remaining 50% will be focused on managerial responsibilities with your team of visual designers. You will be responsible for people management, project oversight, and fostering career growth for your team. You will collaborate with various departments such as Strategy, Product, Brand & Marketing, Product Design, and Creative Leadership to ensure the successful execution of multidisciplinary projects.

What You’ll Do:

  • Lead and manage the Visual Design team, ensuring the delivery of high-quality designs that align with business goals and company branding

  • Develop and maintain our Visual Design system artifacts, everything from color, iconography, microinteractions to brand guidelines

  • Work hands-on with the team on strategic, high-impact projects spanning from marketing campaigns, web, social, email, experiential, broadcast, and print

  • Embody a product thinking mindset: driving projects forward and approaching design problems with a profound understanding of product knowledge and logic

  • Collaborate with brand & marketing team members, content strategists, product owners and product designers to translate business and marketing strategies into scalable creative campaign concepts

  • Develop visually stunning and engaging treatments and campaign identities for global brand marketing projects with an emphasis on craftsmanship and attention to detail

  • Foster a collaborative design process, from concepting and moodboarding through visual execution while providing constructive feedback and nurturing a culture of ownership within your team

  • Oversee the work of agencies and contractors to tell stories through animations and motion graphics

  • Ensure effective cross-functional collaboration between teams of designers, producers, product strategists, copywriters, and engineers

  • Support the career growth of your team by setting objectives, providing mentorship, and conducting regular performance reviews

  • Stay up-to-date with the creative landscape and trends within the design industry, continuously driving innovation within your team

Who You Are:

  • An experienced leader with a track record of managing successful design teams and projects

  • A collaborative designer who works with various departments to create collateral aligned with business goals and the company brand

  • A systematic thinker and project manager, someone who approaches business requirements not just with immediate responses but always thinking in structure, guidelines, assets, and visual systems

  • Experience working on a wide range of multifaceted visuals for various brand projects and comfortable with fast moving, iterative projects

  • Self-motivated and self-sufficient with the ability to learn quickly and manage time effectively- A master communicator with excellent verbal and visual communication skills

Skills and Experience You Will Bring:

  • 8+ years of industry experience, including at least 4+ years in a leadership role

  • A full curriculum university design degree- A portfolio showcasing work across mediums

  • Expertise in typography, composition, color, layout, design thinking, and content strategy, with the ability to define, build, and differentiate brands via visual systems

  • Proficiency in Adobe Creative Suite, Figma. Motion design is a plus.

  • Excellent written and verbal communication skills

  • Iterative design process experience- Knowledge of creative landscape and trends within the design industry

  • An eye for cohesive visuals across fields like photography, illustration, and motion

  • Experience in branding is a big plus- Experience managing multidisciplinary projects, including brand, marketing, and business initiatives

Equal Opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

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