About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

This is a unique opportunity to drive the future growth of Airwallex in Taiwan-focus segments as an experienced sales, SME & Growth. You will have the chance to work with a core expansion team to define our Taiwan-focus customers and tailor our solutions to meet their unique needs. We are in the early stages of laying the foundation to establish Airwallex as a key player in the region. 

In this role, your primary focus will be bringing on Taiwan-focus customers, you get to actively sell directly to customers or through channels and partners.This is a new venture shaping our critical 0-to-1 journey, you must possess 200% craftsmanship. If you have the desire to make an impact and grow yourself, our customers, and our market, then you have found your calling. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

This role is currently based in Hong Kong, with travel requirements to Taiwan

Responsibilities:

• Target strategic business opportunities for Airwallex, be accountable for increasing revenue via customer and partner acquisition.

• Own the full sales cycle and territory management from prospecting to closing.

• Ensure the best customer experience and onboarding process for new customers, and own the initial customer ramp-up period. 

• Build and maintain strong relationships with key stakeholders and partners in the SME ecosystem.

• Provide product feedback based on client interactions to enhance our offerings 

• Represent Airwallex at industry events and networking functions.

• Maintain a database of current and potential customers using our CRM.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have but are not mandatory.

Minimum qualifications:

• 3+ years of sales or business development experience, with a track record of multi-year top performance. Experience in partnerships is a bonus.

• Existing relationships / strong network with Taiwan-focus cross-border customers (e-commerce, trading, technology, wholesale etc.) and/or referral partners are highly preferred.  

• Success-oriented, enjoy ‘getting things done’ and hold yourself accountable for delivering tangible outcomes

• Work collaboratively with people at all levels and across functions and cultures

• Ability to operate in a highly ambiguous and fast-paced environment

• You consistently “go the extra mile” in your work and are willing to do what needs to be done to achieve results.

• Superior verbal and written communication skills in Mandarin and English

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.